16 years experience in the digital communication and IT industries, a well-accomplished Senior Executive with a track record of delivering successful technology outcomes in large and complex organisations.
A dynamic and influential leader experienced in managing small, focused teams through to large, multi-disciplinary branches.
Able to easily define vision and direction. Motivated by a strong outcomes focused work ethic with a unique gift in quickly understanding and articulating the nature of challenges and issues. Deeply skilled in stakeholder management and organisational change, and the ability to solicit buy-in at all levels account for numerous career successes.
12 years experience leading teams and projects across all facets of marketing, customer research and digital delivery within the commercial, not-for-profit and government sectors.
Extensive knowledge and skills in leading customer experience programs, digital strategy, customer acquisition and loyalty, service design and digital marketing.
Project management expertise grown in Agile development and iterative user research environments. Professional consultancy skills developed through agency-side and client-side engagements.